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FAQs
FAQs

Find answers to your questions

Questions about your booking, need assistance during your stay, or simply want to know more about the Roxie House rental or the Georgetown area, feel free to reach out to us!

Where can I park?

There is a spacious driveway for up to 4 cars. Street parking is also available.

Is there a blowdryer?

Yes a brand name blow dryer is available in each bathroom.

Does the home have a coffee maker?

Yes, a K-Cup and full pot combo.

Is there a laundry facility available?

Yes, we have a full-size washer and dryer available for guest use, along with laundry detergent.

Is the home pet-friendly?

Yes, up to 2 well-behaved dogs.

Do you provide linens and towels?

Yes, we provide fresh linens, bath towels, and extra blankets for your comfort.

What kitchen appliances and essentials are provided?

The kitchen is fully equipped with modern appliances, including a full-size refrigerator, electric stove, oven, microwave, coffee maker, toaster, and dishwasher. We also provide cooking utensils, pots and pans, and basic spices.

Is there Wi-Fi available?

Yes, we provide high-speed Wi-Fi throughout the home to keep you connected during your stay. Wifi info will be shared 2-3 days before your reservation.

How close is the property to lexington?

Lexington is about 8 miles away, which can take anywhere between 15 minutes to 45 minutes on the day.

Are there any restaurants within walking distance?

Yes, there are several fantastic dining options less than a mile away.

Is there a grocery store nearby?

Yes, there are several grocery stores and convenience shops within a 5 minute drive where you can stock up on essentials for your stay.

Can you recommend any family-friendly attractions?

Absolutely! Georgetown is full of family-friendly attractions. A few favorites include scenic walks at Yuko-En on the Elkhorn, hands-on fun at the Toyota Georgetown Experience Center, meeting friendly animals at Old Friends Thoroughbred Retirement Farm, and catching big moments just down the road at Keeneland. We also have plenty of family-friendly restaurants and local gems to explore. You can find more recommendations on our blog below.

What are the check-in and check-out times?

Check-in begins at 4 PM, and check-out is by 11 AM. Early check-ins or late check-outs may be arranged upon request, depending on availability.

How do I check the availability and book a stay?

You can check availability and make a reservation through our 'Book Now' page. Simply select your dates, number of guests, and submit your booking request.

Do you require a security deposit?

Yes, we require a security deposit which will be fully refunded after your stay, provided there are no damages or policy violations.

What is your cancellation policy?

We offer a full refund if you cancel at least 7 days before your scheduled arrival. If you cancel within 7 days of your stay, you’ll receive a 50% refund.